Table of Contents
Introduction
Fair Housing
Reasonable Accommodations
Services for Limited English
Family Outreach
Right to Privacy
Required Postings
Taking Applications
Eligibility for Admission
Managing the Waitlist
Tenant Selection
Income, Exclusions, Deductions
Verification Procedures
Determination of Rent
Community Service
Recertifications
Unit Transfers
Leasing
Inspections
Pet Policy
Repayment Agreements
Terminations
Law Enforcement
Anti-Fraud Policy
Support for Armed Forces
Privacy
Glossary and Acronyms
Grievance Procedures
Smoke Free Policy
